Terms of Service

OFFICIAL BUSINESS INFORMATION

Company & Contact Information

The following information identifies the business that owns and operates the Dovrien™ online store.

Legal Company Name Hangzhou Zimo Real Estate Co., Ltd.
Brand Ownership Dovrien™ is owned and operated by Hangzhou Zimo Real Estate Co., Ltd.
Brand Dovrien™
Legal Representative Yang Honglin
Business Address Room 316, Building 24, Qiantang Xiaoya, Jiangdong Village, Hezhuang Subdistrict, Qiantang District, Hangzhou, Zhejiang, China
Customer Support Email service@dovrien.com
DOVRIEN™ • TERMS OF SERVICE

Terms of
Service

These Terms of Service govern your use of the Dovrien™ website, services, and purchases made through our online store.

By accessing our website, using our services, or placing an order, you agree to these Terms of Service and any policies referenced within them.

OFFICIAL BUSINESS OPERATOR Dovrien™ is owned and operated by Hangzhou Zimo Real Estate Co., Ltd.
TERMS AT A GLANCE
Store Dovrien™
Currency USD Unless Otherwise Stated
Return Window 30 Days From Delivery
Last Updated October 8, 2026
TOS
PLEASE READ CAREFULLY

Terms Governing Your Use of Dovrien™

These Terms apply to all visitors, customers, and other users of the Dovrien™ website. If you do not agree with these Terms, please do not use the website or place an order.

01 Eligibility & Account Use +

By using this website, you represent that you are legally permitted to enter into transactions in your jurisdiction or are using the website with the authorization of a responsible legal guardian where required.

If account functionality is available, you are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.

You agree to provide accurate, current, and complete information when creating an account or placing an order.

02 Products & Product Information +

Dovrien™ offers consumer electronics, portable technology, accessories, connectivity products, electronic tools, and other practical technology products.

We make reasonable efforts to describe products accurately, including available specifications, dimensions, features, compatibility information, included accessories, and images.

Minor differences may occur because of manufacturing updates, product revisions, photography, screen calibration, lighting conditions, or other reasonable variations.

Customers are responsible for reviewing product information and compatibility requirements before purchasing.

03 Orders +

Placing an order does not automatically guarantee acceptance. We reserve the right to review, decline, limit, or cancel an order where reasonably necessary.

Reasons may include product availability, suspected fraud, incorrect pricing, payment authorization problems, technical errors, or restrictions affecting fulfillment.

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded according to the original payment method where appropriate.

04 Pricing, Promotions & Billing +

Product prices, promotions, discounts, bundles, and other offers may change from time to time without prior notice, subject to applicable law.

Promotional terms may include eligibility requirements, limited availability, quantity restrictions, expiration dates, or other conditions.

Unless otherwise stated, prices and transactions are processed in United States Dollars (USD).

If a pricing or listing error is identified before fulfillment, we may contact you for clarification or cancel the affected order.

05 Payment +

Available payment methods are displayed during checkout and may vary by location, device, payment provider, or store configuration.

Where supported, payment options may include major credit cards, debit cards, PayPal, or other payment methods displayed at checkout.

Payment transactions may be processed by third-party payment service providers. Dovrien™ does not generally store complete payment card numbers.

Your bank, card issuer, or payment provider may require additional verification before approving a transaction.

06 Shipping & Delivery +

Orders are generally processed within 2–4 business days. During high-volume periods, processing may require up to 5 business days.

A standard shipping fee of $5.99 per order applies unless a different shipping promotion is clearly displayed during checkout.

Estimated delivery times after processing are generally:

United States 10–15 Business Days
Canada 11–16 Business Days
United Kingdom 11–16 Business Days
Australia 11–16 Business Days
Other International Destinations 15–20 Business Days

Delivery estimates are not guaranteed and may be affected by carriers, customs, weather, holidays, or other circumstances outside our reasonable control.

Please review our Shipping & Delivery Policy for additional information.

07 Returns & Refunds +

Eligible returns may be requested within 30 days from the date of delivery.

Returned products should generally be in the condition received, without misuse, accidental damage, or unauthorized modification, and should include supplied accessories and components.

Original packaging should be included where reasonably possible.

Return authorization is required before sending a product back.

Approved refunds are generally issued to the original payment method and may require up to 10 business days to process after approval.

Please review our Return & Refund Policy for complete return eligibility and instructions.

08 Intellectual Property +

Unless otherwise stated, website content including text, graphics, logos, page layouts, visual elements, product descriptions, and other original materials is owned by, licensed to, or lawfully used by Dovrien™ or its operator.

You may not reproduce, distribute, publish, modify, commercially exploit, or create derivative works from protected website content without appropriate authorization.

09 Dovrien™ Brand Rights +

The Dovrien™ brand name, branding elements, logos, designs, and related brand assets may not be copied, misrepresented, used to imply affiliation, or commercially exploited without authorization.

10 Third-Party Services & Tools +

Our website may rely on third-party services, software, applications, payment processors, logistics providers, analytics tools, or other technology.

Certain third-party services may be governed by their own terms, conditions, or privacy practices.

We are not responsible for third-party services beyond the extent required by applicable law.

11 Third-Party Links +

Our website may contain links to websites or resources operated by third parties.

These links are provided for convenience and do not necessarily represent endorsement.

We are not responsible for the content, availability, policies, or practices of independent third-party websites.

12 Shopify Platform +

Our online store is hosted using Shopify's ecommerce platform, which provides technology that allows us to offer products and services through our website.

Dovrien™ and Hangzhou Zimo Real Estate Co., Ltd. remain responsible for the products sold through this store, customer service, order fulfillment, and our store policies.

Shopify may independently process certain information or provide technical services according to its own applicable policies and terms.

13 Privacy +

Our collection, use, processing, and sharing of personal information is described in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in the applicable Privacy Policy and related privacy notices.

14 Reviews, Comments & User Content +

If you submit a review, comment, photo, feedback, suggestion, or other content, you represent that you have the right to provide that content.

User content must not be unlawful, deceptive, abusive, defamatory, infringing, malicious, or otherwise inappropriate.

Where permitted, we may moderate, remove, or decline user-submitted content that violates these Terms or applicable law.

15 Website Accuracy +

We make reasonable efforts to maintain accurate, useful, and current website information.

However, occasional typographical errors, technical errors, outdated information, or omissions may occur.

We may correct or update website information where appropriate, subject to applicable consumer rights.

16 Acceptable Use +

You may not use our website or services to engage in unlawful, fraudulent, abusive, harmful, deceptive, or technically disruptive activity.

Prohibited activity includes attempting to gain unauthorized access, introducing malicious code, interfering with site operation, impersonating others, scraping protected content in violation of law, or using the website for unlawful purposes.

17 Suspension & Termination +

We may restrict or suspend access to website features where reasonably necessary to protect the website, customers, security, legal compliance, or our services.

Serious or repeated violations of these Terms may result in termination of account access where applicable.

18 Service Availability +

We do not guarantee that every website feature will always be available without interruption.

Maintenance, technical issues, network outages, security events, third-party service problems, or other circumstances may temporarily affect availability.

19 Warranties +

Product-specific warranties, if offered, will be stated on the applicable product page, product documentation, or other written materials provided with the product.

Nothing in these Terms excludes warranties or legal protections that cannot lawfully be excluded.

20 Limitation of Liability +

To the extent permitted by applicable law, Dovrien™ and its operator will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or services where such limitations are legally permitted.

Nothing in these Terms limits liability that cannot legally be limited or excluded, including mandatory consumer rights where applicable.

21 Indemnification +

To the extent permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful misuse of the website, violation of these Terms, or infringement of third-party rights.

22 Severability +

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

23 No Waiver +

Failure to enforce any provision of these Terms at a particular time does not necessarily constitute a waiver of that provision or any other rights available to us.

24 Entire Agreement +

These Terms, together with our Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, Payment information, and other applicable store policies, form the agreement governing your use of our services.

25 Assignment +

You may not transfer or assign rights or obligations under these Terms in a manner that would violate applicable law or materially affect our rights.

We may assign or transfer rights and obligations where legally permitted, including in connection with a business restructuring, transfer, or reorganization.

26 Governing Law & Consumer Rights +

These Terms will be interpreted in accordance with applicable laws governing the transaction and the operation of our business.

If mandatory consumer protection laws in your country or region provide rights that cannot be waived or limited, those rights remain unaffected by these Terms.

Nothing in these Terms is intended to reduce or exclude statutory rights that apply to you under mandatory law.

27 Changes to These Terms +

We may update these Terms from time to time to reflect changes in our services, business practices, legal requirements, or website functionality.

The updated version will be posted on this page with a revised "Last Updated" date where appropriate.

Continued use of the website after updated Terms take effect constitutes acceptance to the extent permitted by law.

28 Contact Information +

If you have questions about these Terms of Service, please contact us using the information below.

Legal Company Hangzhou Zimo Real Estate Co., Ltd.
IMPORTANT STORE TERMS

Key Policies at a Glance

These highlights are provided for convenience. The full applicable policies remain controlling.

ORDER PROCESSING 2–4 Business Days
STANDARD SHIPPING $5.99 Per Order
RETURN WINDOW 30 Days From Delivery
ORDER CHANGES Contact Within 12 Hours
Dovrien™

Practical Technology for Modern Life.