Company & Privacy Contact Information
The following information identifies the business that owns and operates the Dovrien™ online store.
Privacy
Policy
This Privacy Policy explains how Dovrien™ collects, uses, shares, protects, and manages personal information when you visit our website or use our services.
We aim to provide clear information about the data associated with website visits, purchases, customer support, payments, marketing, and other interactions with our store.
How We Handle Personal Information
This policy applies to personal information processed in connection with the Dovrien™ website, online store, customer support, orders, payments, shipping, marketing, and related services.
01 Who We Are +
Dovrien™ is an online consumer technology brand owned and operated by Hangzhou Zimo Real Estate Co., Ltd.
For purposes of this Privacy Policy, references to "Dovrien™," "we," "us," and "our" refer to the business operating the Dovrien™ online store unless the context indicates otherwise.
This Privacy Policy describes how personal information may be collected, used, disclosed, retained, and otherwise processed when you interact with our website and services.
02 Information You Provide Directly +
We may collect information that you provide directly when placing an order, contacting customer support, creating or using an account where available, subscribing to communications, or otherwise interacting with our services.
Payment card information is generally processed through supported third-party payment systems rather than being directly stored by Dovrien™.
03 Information Collected Automatically +
When you visit or interact with our website, certain technical information may be collected automatically through cookies, pixels, logs, analytics tools, and similar technologies.
The information collected may vary depending on your browser, device, privacy settings, and the technologies enabled on our website.
04 How We Use Personal Information +
We may use personal information for legitimate business purposes associated with operating the Dovrien™ store and providing services to customers.
Process and fulfill orders
Process payments and transactions
Provide shipping and tracking information
Provide customer support
Manage returns and refunds
Prevent fraud and security incidents
Improve website functionality
Measure store and marketing performance
Provide marketing where permitted
Meet legal and regulatory obligations
05 Payment Information +
Payments are generally processed through supported third-party payment providers and checkout systems.
Depending on the payment method selected, the applicable provider may collect and process information necessary to authorize and complete your transaction.
Sensitive payment details such as complete card numbers are generally handled through the payment provider's secure systems rather than being directly stored by Dovrien™.
Please refer to the applicable payment provider's privacy practices for information about how that provider processes payment data.
06 Service Providers & Business Partners +
We may share personal information with service providers that help us operate our website, process orders, provide customer service, prevent fraud, analyze performance, or deliver other store functions.
These providers may process information only as necessary to provide their services, subject to their contractual, legal, and privacy obligations.
07 Advertising & Marketing Platforms +
Depending on the marketing technologies enabled on our store, we may use advertising or analytics services provided by third-party platforms.
These platforms may process information about website visits, product interactions, purchases, device information, and other events for measurement, attribution, audience creation, fraud prevention, or advertising purposes.
Advertising and analytics services used by the store may change over time depending on our marketing and technology configuration.
Where required by applicable law, we provide privacy choices relating to certain forms of targeted advertising, data sharing, or similar processing.
08 Cookies & Similar Technologies +
Our website may use cookies, pixels, local storage, tags, and similar technologies.
You may be able to manage certain cookies through your browser settings or privacy controls available on the website where supported.
09 Shopify +
Our store uses Shopify's ecommerce platform to operate the Dovrien™ online store.
Shopify may process certain information in connection with website hosting, checkout functionality, payments, security, analytics, and other platform services.
Shopify's own processing activities may also be subject to its privacy documentation and applicable legal obligations.
10 Data Security +
We use reasonable administrative, technical, and organizational measures designed to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, network, transmission method, or storage system can be guaranteed to be completely secure.
Customers should also take reasonable steps to protect account credentials, devices, and personal information.
11 Data Retention +
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, accounting, fraud prevention, dispute resolution, and legal compliance.
Retention periods may vary depending on the type of information, the nature of the transaction, applicable legal obligations, and legitimate business needs.
Information may be deleted, anonymized, or otherwise managed when it is no longer reasonably required.
12 International Processing +
Because we operate an international ecommerce business, personal information may be processed or stored in countries other than the country in which you are located.
Our ecommerce platform, payment providers, logistics partners, technology providers, and other service providers may operate internationally.
Where applicable, we take reasonable steps to use appropriate arrangements for cross-border processing in accordance with relevant legal requirements.
13 Your Privacy Rights +
Depending on your location, applicable law may provide certain rights regarding personal information.
These rights may be subject to legal limitations, verification requirements, exceptions, and jurisdiction-specific rules.
To submit a privacy request, contact us at service@dovrien.com .
14 California & U.S. State Privacy Rights +
Residents of California and certain other U.S. states may have additional privacy rights under applicable law.
Depending on the law and circumstances, these rights may include requesting access, correction, deletion, portability, or opting out of certain forms of targeted advertising, sale, or sharing of personal information.
We will process qualifying requests in accordance with applicable legal requirements.
Privacy laws use specific definitions of terms such as "sale," "sharing," and "targeted advertising." These terms may apply even when no money is exchanged.
15 Global Privacy Control & Browser Signals +
Where required by applicable law and supported by our website technology, we may recognize qualifying browser-based privacy preference signals, including Global Privacy Control (GPC).
The effect of a browser signal may depend on the jurisdiction, device, browser, cookie settings, and technologies operating on the website.
Privacy preferences may need to be configured separately on different browsers or devices.
16 Children, Marketing & External Websites +
Children's Privacy
Our store is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information improperly, please contact us so we can review the matter.
Marketing Communications
Where permitted, we may send promotional emails or marketing communications.
You may unsubscribe from promotional emails by using the unsubscribe option provided in the message. Transactional or service communications may still be sent when necessary for an order or customer service matter.
External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of independent third-party websites.
17 Changes to This Policy & Contact Information +
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.
When appropriate, the updated version will be posted on this page with a revised "Last Updated" date.
If you have questions about this Privacy Policy, your personal information, or a privacy request, please contact us.
Clear Information.
Practical Privacy Controls.
We aim to explain how information is used and provide applicable privacy choices without interfering with essential order, payment, shipping, security, or support functions.
Clear information about how data may be processed.
Reasonable measures designed to protect information.
Privacy rights and controls where applicable.
Information used for legitimate store and service functions.
Practical Technology for Modern Life.